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First Insurance Company of Hawaii

First Insurance is the largest and oldest insurance company headquartered in Hawaii.  It holds an A+ rating from A.M. Best Co. and has appeared on Ward's 50 group of top-performing property and casualty insurance companies in the U.S. for six consecutive years.  Dr. Payton has provided organization development, executive coaching and leadership team development services for the last 12 years.

Honolulu Department of Environmental Services

Bottom Up Change Program

Dr. Payton was responsible for designing and facilitating a Department wide, bottom up reengineering program at the Honolulu Department of Environmental Services, responsible for wastewater and solid waste services on the island of O’ahu.  This effort was undertaken by volunteer employees from all levels of the organization.  It generated 123 change proposals with business cases and implementation plans.  94 of the proposals were approved and 50% were successfully implemented.

Hawaii State Department of Education

Leadership Team Development
In 2010, the Hawaii State Department of Education embarked on an unprecedented transformation of its 280 schools implementing all new data and measurement systems, formative education practices, and support systems for principals.  It was the only State to compete its Race to the Top initiatives on deadline.  Turning Point provided leadership development and executive coaching to the senior leadership of the DOE through this transformation.

Featured Clients
Honolulu Board of Water Supply

Comprehensive Change Program
The Honolulu Board of Water Supply underwent an organization wide transformation effort through which financial accounting, work management, and GPS systems were implemented, new division level leadership team installed, layers of management removed and new work processes implemented.  Dr. Payton was responsible for organization development strategy, leadership development, and team building activities.

Hawaiian Telcom

Employee Driven Change Initiative

Hawaiian Telcom underwent a fundamental transformation from a traditional monopolistic telephone company to a competitive communications company.  To support this change, Dr. Payton designed and facilitated the creation of the “Navigators” a voluntary employee team whose job it is to facilitate companywide culture change.

Clients for Profit
Clients Not for Profit
  • A & B Inc.

  • Alan Shintani Inc.

  • Aloha Petroleum

  • Ameriprise Financial

  • Army Hawaii Public Housing

  • Bank of America

  • Bella Pietra

  • Belt Collins

  • Bulgari

  • Central Pacific Bank

  • City Mill

  • Coldwell Banker Pacific

  • Disney Hotels and Resorts

  • Dolphin Quest

  • Duty Free Shoppers

  • Hawaii Tug and Barge/Young Brothers

  • Islander Group

  • Law Firms

    • Alston Hunt Floyd and Ing

    • Case Lombardi

    • Chun Kerr Dodd Beaman and Wong

    • Imanaka Kudo Fujimoto

    • Marr Hipp Jones and Wang

  • First Insurance

  • Hawaiian Telcom

  • Louis Vuitton

  • Maui Land & Pine

  • NK CPA’s

  • Nova Sol

  • Outrigger Hotels

  • Peter Vincent Architects

  • Media 5

  • Pictures Plus

  • Wedding Ring Shop

  • Abilities Unlimited
  • Blood Bank of Hawaii
  • Child and Family Services
  • Consuelo Foundation
  • EPIC Ohana Family Conferencing
  • Hawaii Association of Public Accountants
  • Hawaii Community Foundation
  • Hawaii Health Systems Corporation
  • Hawaii Pacific Health
  • Hawaii State Federal Credit Union
  • Hospice Hawaii
  • Kamehameha Schools
  • ‘Olelo Community Media
  • Palolo Chinese Home
  • The Queen Lili‘uokalani Children's Center
  • Royal State Insurance
  • Salvation Army Family Treatment Services
  • The East West Center
  • The Queens Health System
  • The Nature Conservancy
  • Ulupono Initiative
  • Waianae Coast Comprehensive Health Center
  • County
    • Honolulu Board of Water Supply
    • Honolulu Department of Environmental Services
    • Honolulu Department of Design and Construction
    • Honolulu Police Department
    • Honolulu Zoo
    • Joint Traffic Management Center
    • Kauai County Mayor’s Office
    • The Bus
  • State
    • U.H Cancer Center
    • State Department of Human Services
    • State Department of Transportation
    • Hawaii State DBEDT
    • Hawaii State Department of Education
    • Hawaii State Foundation for Culture and the Arts
    • Hawaii State Judiciary
    • Hawaii Tourism Authority
    • University of Hawaii System
    • University of Hawaii Cancer Center
  • Federal
    • US Army Garrison Hawaii
    • US Fish & Wildlife Service
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